Spa Chakra Corporate
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If you’re a spa owner that aspires to take your business to a higher level, our spa consulting services may be just the treatment to transform your business.
Transformational is the word used to express the transition of leaving a stressful environment, even if temporarily, and being exposed to healing and rejuvenation. In effect, this Transformational Healing™ process describes a "break" from the mundane or the hectic and a movement towards more peaceful and alternative space. Through the use of a proven client-focused design process and consistent operational guidelines, we have created the Ultimate Sensorial Environment. Spa Chakra's spa consulting group offers a wide range of technical services.
Business Analysis
Business Model CreationTo assist our clients in carefully analyzing the economics of their project and appropriately evaluating the commitment of capital, our team can provide complete business models, including profit and loss statements (five-year term), cash flow statements, balance sheets, and return on investment analysis
Operational GuidelinesEach spa development project will be certified under a strict set of Operational Guidelines covering all facets of protocol including sales and marketing, staff management and selection, treatment protocol, facilities organization, guest experience, and reservations. These guidelines are based on a proven Yield Management model that maximizes the success factors for a project.
Design and Construction
Site SelectionSpa Chakra assists with selection of the appropriate site. Our technical team is equipped to facilitate new spa development for a new site, for an existing building or the refurbishment of an existing spa.
Design Brief The Spa Chakra team assists in creating an aesthetically pleasing and functionally organized “transformational” environment using a proven, research-based, client-focused design process. We can provide a list of requirements for soundproofing, HVAC, sound system, lighting, plumbing, electrical and mechanical equipment.
Equipment Selection and ProcurementSpa Chakra provides detailed specifications for all equipment. If a tender process is desired, our team will recommend and brief distributors and assist in obtaining competitive bids. Our clients are also eligible for special partner discounts on internationally renowned Bouvier hydrotherapy equipment and Earthlite massage beds.
Construction and Technical SpecificationsSpa Chakra can nominate specialists to manage the tender process, construction documentation, and project management to oversee local experts.
HR and Training
Human Resources and Staff DevelopmentOur exceptional credentials in the area of Human Resources bring dozens of years of success working with teams in every region of the world. The Spa Chakra HR System revolves around a highly effective competency-based system. This system permeates all HR processes including recruiting, employee review, compensation, and employee relations. It is linked to the Moments of Truth Guest Experience program in order to ensure that Spa Chakra employees clearly understand their role in the delivery of service.
RecruitmentThe Spa Chakra HR System is linked with the Recruiting Module assuring the right staff are attracted to and hired by the client spa. Our on-site launch team assists with all start-up recruitment activities including advertising, headhunting, working with trade schools, PR, etc. In addition, they play key roles in interviewing, hiring, and supporting the local Spa Director.
Training and Compensation Plan Design
IT and Hardware
Information TechnologyPoint of Sale and Customer Relationship Management systems are critical to a successful spa operation. Our team is highly skilled in all areas of Information Technology including scheduling, database, workgroup applications, e-mail, and Internet. There are many existing systems—assistance in the procurement of the most appropriate software is readily available to ensure that software choices provide the following functionality in inventory tracking, cash register and POS tax and sales tracking, commission and incentive tracking, timecard functionality, gift certificate sales and tracking, loyalty and rewards program functionality and guest history and CRM modules.
Hardware specifications and costing are readily available for networking (cabling, hubs, routers), bar-code readers, cash drawers, workstations, server, back-up, printers and other hardware devices.
Sales and Marketing
Menu DesignTo ensure that local customs and market tastes are considered and optimum guest acceptance is achieved, Spa Chakra closely collaborates with the hotel and spa management to create an appropriate therapeutic menu. Our specialties comprehensively cover all areas of today's modern spa, including health, lifestyle management, and skincare therapies.
Sales and MarketingSpa Chakra can provide a comprehensive set of collateral guidelines, sales & marketing programs, and launch and PR plans ready to modify to any given market. We also offer multi-site promotional linking, customer loyalty programs, gift certificate and seasonal marketing opportunities, inter-hotel departmental marketing opportunities (conferencing, reservations, food & beverage, etc.) and package and promotional collateral creation.
Launch SupportOur on-site team is readily available to ensure all pre- and post-launch strategies are executed, and that initial operations run smoothly through team protocols, yield management, customer service and guest experience, reservations, retail sales, recruiting, and marketing and public relations.